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Trust and help

Trust and legal

Policies, accessibility and company information.
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Articles in Trust and legal

  • Where can I read the Privacy Policy?At pinevon.com/privacy, or in the Legal Center, which also lists Terms, Cookies, Acceptable Use, Refunds, DPA, Subprocessors, Security, AI Use and Accessibility.
  • Where can I read the Terms of Service?At pinevon.com/terms and in the Legal Center.
  • Are the legal documents final?Yes. Each document on the legal center is version 1.0, effective 30 September 2026, and shows its version and effective date at the top. When a material change is made we publish a new version with a new number and date before it takes effect. Questions go to hello@pinevon.com.
  • Where can I read the legal documents in Bangla?Switch the site language to Bangla and the Legal Center shows the full Bangla version of each document.
  • Who is the company behind Pinevon?Pinevon is a Bangladeshi sole proprietorship. Business registration identifiers are kept in our private company record and are shared with parties who need them, not published on the site.
  • Is Pinevon accessible?We check public pages against WCAG 2.1 AA with automated tests and treat accessibility failures as bugs. Automated checks do not catch every problem; see the Accessibility statement for limits, and tell us about anything that gets in your way.

Not here? Ask the team and a person will follow up, usually within one to two business days.

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