Trust Center

Report an issue

Two different routes, so each report reaches the right people.

A product or support problem

Something does not work, an answer was wrong, a page is broken, or you need help with your account.

Search Support first.
Then use the contact form (choose Bug or Support) or email support@gorzesk.com.

A security vulnerability

A flaw that could expose data, bypass access controls or let someone act as another user. Please report it privately, not in public and not through support.

Email security@pinevon.com.
Include what you found, where, how to reproduce it and the impact you believe it has.
Do not include real customer data; a minimal proof is enough.
Give us reasonable time to fix it before any disclosure.

What to expect from a security report

We aim to confirm receipt promptly.
We aim to assess the report soon after that.
Updates while we work on a fix, and credit if you want it.

Full terms, scope and good-faith protections are in the Security Disclosure Policy. These are goals, not guarantees or a service-level commitment. We do not currently run a paid bounty programme.

We only email you from @gorzesk.com and @pinevon.com.

A security vulnerability

A flaw that could expose data, bypass access controls or let someone act as another user. Please report it privately, not in public and not through support.

Email security@pinevon.com.

Include what you found, where, how to reproduce it and the impact you believe it has.

Do not include real customer data; a minimal proof is enough.

Give us reasonable time to fix it before any disclosure.

What to expect from a security report

We aim to confirm receipt promptly.

We aim to assess the report soon after that.

Updates while we work on a fix, and credit if you want it.

Full terms, scope and good-faith protections are in the Security Disclosure Policy. These are goals, not guarantees or a service-level commitment. We do not currently run a paid bounty programme.