Customers
Customers
How businesses can use GorZesk today, by kind of business. Customer stories will appear here once a real customer approves one.
Business use cases
Explore business use cases
Twelve kinds of business GorZesk is designed for. Each page shows the questions customers ask, how to set GorZesk up, what a person still decides and the limits. These are use cases, not customer stories.
- Apparel and accessoriesClothing, footwear and accessories with size and colour variants.Explore use case
- Home and livingFurniture, decor and household goods, often with large SKU counts.Explore use case
- Beauty and wellnessCosmetics, skincare and wellness products.Explore use case
- Food and beveragePackaged food, drinks and grocery-style catalogs.Explore use case
- Handmade and craftsSmall-batch makers and craft sellers with small catalogs.Explore use case
- Wholesale and B2BWholesalers and B2B sellers who quote as well as sell.Explore use case
- Electronics and gadgetsConsumer electronics and accessories with technical specifications.Explore use case
- Books and mediaBooks, music, games and other media catalogs.Explore use case
- Pet suppliesPet food, treats, accessories and care products sold in several sizes and flavours.Explore use case
- Sporting goodsSports equipment, clothing and accessories with sizes, models and seasonal ranges.Explore use case
- Stationery and office suppliesPaper, pens, desk and office supplies sold to people and to businesses, often by the pack or box.Explore use case
- Gifts and specialty retailGift shops and specialty stores with seasonal ranges, small quantities and customers looking for ideas.Explore use case
Customer stories
None are published yet. A story, logo or number appears here only after the customer has approved every word.
- Step 1: A business uses GorZeskFor long enough to have something real to say, good or bad.
- Step 2: We write it togetherIn their words, with only numbers they can stand behind.
- Step 3: They approve every wordNothing is published, and no logo appears, without their written yes.
Example day
How a day could run with GorZesk
An illustration of how the product is designed to work. Not a customer story or a customer account.
Morning
The owner asks
You ask which products may run out this week. The answer is computed from your sales and stock, with its data window shown.
Afternoon
A shopper asks
A customer asks the website widget whether a jacket comes in medium. The assistant checks the live catalog and answers, or hands off if the catalog does not say.
Evening
A quote follows up
A quote has waited days for a reply. GorZesk drafts a follow-up and waits for your approval before anything is sent.
Who GorZesk is being built for
Small and mid-sized businesses that sell a catalog of products.
Retailers, wholesalers, makers and online sellers. These are the three people GorZesk is designed around: roles, not customer accounts.
The owner
Runs the shop, answers messages between everything else, and wonders which products will run out.
With GorZesk
- Plain-language answers about sales and stock
- A daily brief of what needs attention
- Suggestions that wait for a yes
The team answering customers
Handles the same price, stock and "will it fit?" questions all day, across the website and chat apps.
With GorZesk
- Routine questions answered from the catalog
- One shared inbox with assignment
- Hand-offs arrive with the conversation so far
The customer asking
Wants a straight answer at 11pm: is it in stock, how much is it, does it come in medium?
With GorZesk
- An answer from the real catalog, with its source
- A person when the catalog does not have the answer
- No invented prices or promises
If you sell services or run a school, GorZesk is not built for you today, and we will say so plainly. See the industries we have looked at.
Business challenges
What gets in the way today, and what better looks like
The right-hand column lists goals, not measured results. We do not publish customer statistics we do not have.
What gets in the way today
- Questions that repeat all dayIs it in stock? How much is it? Which one fits? The answers exist, but a person has to look each one up.
- Stock, orders and customers in different placesA spreadsheet, an inbox and a chat app each hold part of the picture, so nobody sees all of it.
- Quotes that go quietA quote sent on Monday is easy to forget by Friday, and the sale goes with it.
- AI that guessesTools that answer fluently but wrongly are worse than no answer when a price or stock level is involved.
What better looks like
- Faster, accurate answersCustomers get answers drawn from your real catalog and stock, day or night, with a hand-off when the records do not support an answer.
- One record of the businessCatalog, inventory, quotes, orders and conversations in one place instead of five.
- Fewer dropped follow-upsA daily brief and approval-gated suggestions surface stale quotes and inactive customers.
- Decisions from plain questionsAsk about sales, stock and customers in ordinary language and see where the answer came from.
Become an early customer.
Tell us about your business. We will tell you honestly whether GorZesk fits.