Industries
Wholesale and B2B
Wholesalers and B2B sellers who quote as well as sell.
The challenge
What makes this industry hard
Buyers ask for quotes as well as orders, reorder the same items, and a quote left unanswered is often a lost sale.
- 01
Quotes as well as orders.
- 02
Repeat buyers and account-specific questions.
- 03
Follow-ups on unanswered quotes.
What customers ask
Questions your customers send
Typical examples, not quotes from real customers. GorZesk answers from your catalog and stock, or hands the conversation to a person when your records do not say.
“Can you quote 200 units of the steel brackets?”
“Is item 4471 in stock for next week?”
“What did we order last time?”
How GorZesk could help
Capabilities that apply
Only general GorZesk capabilities that exist today. GorZesk has no industry-specific modules.
- Quotations alongside orders
- Tenant isolation per account
- Owner AI over real order history
Illustrative example
What this looks like
How the product is designed to work, told as a short scenario. Examples, not customer accounts.
Prepare a quotation from catalog products, then track what turned into an order.
Appropriate AI use
Where AI helps, and where it stays out
Where it helps
- Answer catalog and availability questions for buyers.
- Flag quotes with no reply.
- Answer owner questions about order history.
Where it stays out
- It answers only from your catalog and records, never from general knowledge about your products.
- When the data does not support an answer, it says it does not know and hands off to a person.
- Anything with real-world consequences waits for your approval.
Getting started
Set it up, and know what stays with you
Setup steps
- Import your trade catalog with unit and case sizes.
- Prepare quotations from catalog prices and track which become orders.
- Record customers so order history is on one record.
- Use the attention list to see quotes with no reply for three days or more.
What a person still decides
- Discounts, credit terms and prices outside your catalog are decided by a person.
- Follow-up messages GorZesk drafts are sent only after you approve them.
Limits
What GorZesk does not do
- GorZesk is a catalog-and-orders product. It does not include industry-specific modules (for example prescriptions, table booking or shipping-carrier integrations) unless they are listed on the product page.
- GorZesk does not include EDI, purchase-order approval chains or negotiated price lists beyond what the product page lists.
Integrations
How it connects
Your website widget and the messaging channels you connect (Messenger, WhatsApp, Instagram, Telegram, email), plus CSV and Excel import. No other third-party integrations are built in today.
Security considerations
Read this before you put data in
GorZesk isolates each business’s data with an API-layer membership check on every request, validates uploads, and keeps AI answers inside your own data. GorZesk does not hold SOC 2, ISO 27001, HIPAA or PCI certification, and nothing on this page should be read as a compliance claim for your industry. Check your own regulatory requirements before putting sensitive data in any tool. Security and data
Learn and get help
Set it up with guides and answers
- Getting started with GorZeskA reading path from an empty account to a working assistant.
- Import your catalog from a spreadsheetCSV or Excel, with a preview and a sample file.
- Catalog and products helpVariants, attributes, photos and product limits.
- Plans and billing helpThe free first month and the Pro, Business and Custom plans.
Try it on your own catalog.
Your first month is free, with every feature and no card.