Industries
Home and living
Furniture, decor and household goods, often with large SKU counts.
The challenge
What makes this industry hard
Furniture, decor and household goods with dimensions, materials and finishes, often thousands of products in a spreadsheet.
- 01
Large catalogs with dimensions and materials.
- 02
Customers compare similar items.
- 03
Bulk data lives in spreadsheets.
What customers ask
Questions your customers send
Typical examples, not quotes from real customers. GorZesk answers from your catalog and stock, or hands the conversation to a person when your records do not say.
“What are the dimensions of the oak sideboard?”
“Is the grey three-seater sofa in stock?”
“Does the ceramic vase come in a larger size?”
How GorZesk could help
Capabilities that apply
Only general GorZesk capabilities that exist today. GorZesk has no industry-specific modules.
- CSV and Excel bulk import
- Plain-language sales answers
- One inventory record for chat and dashboard
Illustrative example
What this looks like
How the product is designed to work, told as a short scenario. Examples, not customer accounts.
Import thousands of SKUs from a spreadsheet, then let the assistant answer dimension and availability questions.
Appropriate AI use
Where AI helps, and where it stays out
Where it helps
- Answer dimension and availability questions from the catalog.
- Summarise which categories are selling.
- Help the owner find slow-moving items.
Where it stays out
- It answers only from your catalog and records, never from general knowledge about your products.
- When the data does not support an answer, it says it does not know and hands off to a person.
- Anything with real-world consequences waits for your approval.
Getting started
Set it up, and know what stays with you
Setup steps
- Import the spreadsheet you already keep, with dimensions and materials as attributes.
- Group sizes and finishes of the same item as variants.
- Use quotations for large or multi-item orders.
- Add the widget to product pages where people ask the most questions.
What a person still decides
- Delivery dates, assembly and custom orders are confirmed by a person.
- A quotation becomes an order only when the customer accepts it.
Limits
What GorZesk does not do
- GorZesk is a catalog-and-orders product. It does not include industry-specific modules (for example prescriptions, table booking or shipping-carrier integrations) unless they are listed on the product page.
- Delivery scheduling, assembly booking and room-planning tools are not part of GorZesk.
Integrations
How it connects
Your website widget and the messaging channels you connect (Messenger, WhatsApp, Instagram, Telegram, email), plus CSV and Excel import. No other third-party integrations are built in today.
Security considerations
Read this before you put data in
GorZesk isolates each business’s data with an API-layer membership check on every request, validates uploads, and keeps AI answers inside your own data. GorZesk does not hold SOC 2, ISO 27001, HIPAA or PCI certification, and nothing on this page should be read as a compliance claim for your industry. Check your own regulatory requirements before putting sensitive data in any tool. Security and data
Learn and get help
Set it up with guides and answers
- Getting started with GorZeskA reading path from an empty account to a working assistant.
- Import your catalog from a spreadsheetCSV or Excel, with a preview and a sample file.
- Catalog and products helpVariants, attributes, photos and product limits.
- Plans and billing helpThe free first month and the Pro, Business and Custom plans.
Try it on your own catalog.
Your first month is free, with every feature and no card.