GorZesk by Pinevon
GorZesk
The AI Business Operating System for modern businesses.
- Availability
- Worldwide, as a web app
- Free first month
- Every feature, no card
- Plans
- Pro $25, Business $100 a month
- When records lack the answer
- A person takes over
What GorZesk does
Six jobs, one record of your business.
GorZesk connects to a business's real product catalog and order history, then puts two grounded AI assistants on top of that one data layer: one that answers shoppers, and one that answers the owner. When the data does not support an answer, GorZesk says so and hands off to a person instead of guessing.
- Answer customers from your catalogPrice, stock and variants from the live catalog
- Understand your sales in plain languageAnswers computed from your records, not remembered by the model
- Keep catalog and stock in one placeCSV and Excel import with a preview before saving
- Turn quotes into ordersQuote lines priced from the catalog
- Review suggestions before anything happensRestock and follow-up suggestions
- Work as a teamOwner, admin and staff roles
Answer customers from your catalog
An assistant on your website, and on the messaging channels you connect, answers price, stock and specification questions from your real catalog. Every answer shows where it came from.
- Price, stock and variants from the live catalog
- Compatibility decided by rules you define, not guessed
- Hands off to a person when the data does not support an answer
Understand your sales in plain language
Ask about sales, orders, stock and customers in ordinary words and get answers computed from your own records. A daily brief lists what needs attention, each item with the data window behind it.
- Answers computed from your records, not remembered by the model
- Daily brief: waiting quotes, stock-out risk, low-margin items
- Estimates are labelled as estimates
Keep catalog and stock in one place
One product catalog, with variants, attributes and inventory, serves the assistant, the dashboard and your quotes. Import what you already have from a spreadsheet.
- CSV and Excel import with a preview before saving
- Variants such as size and colour, with their own stock
- Inventory movement history for every product
Turn quotes into orders
Quotes copy catalog prices at the moment they are made. A quote becomes an order only when you accept it, and stock updates with the order. Sales made in person can be recorded too.
- Quote lines priced from the catalog
- Accepting creates the order and updates stock
- Recording an in-person sale never processes a payment
Review suggestions before anything happens
GorZesk drafts restock suggestions and follow-ups for quotes that went quiet. Each one waits in an approval queue; you approve, edit or reject it, and nothing is sent without your yes.
- Restock and follow-up suggestions
- Edit a drafted message before it is sent
- A record of what was approved and what happened next
Work as a team
Invite teammates by email, give each person a role, and share one inbox for customer conversations, with assignment and read state so nothing is answered twice or missed.
- Owner, admin and staff roles
- Email invitations, checked against your plan’s team limit
- Shared inbox with assignment and needs-reply filters
Capabilities
Everything GorZesk does, in detail
Each page explains how it works, what you need, plan and role limits, and what it does not do.
- AvailableCustomer answers from your catalogAn assistant that answers shoppers from your real products, prices and stock, and hands off when your records do not have the answer.How it works
- AvailableCatalog and inventoryOne product catalog with variants, attributes and stock that the assistant, the dashboard and your quotes all read from.How it works
- AvailableConversations and team inboxEvery customer conversation in one shared inbox, with filters, assignment and replies that reach the customer on their channel.How it works
- AvailableQuotes, orders and salesQuotes priced from your catalog become orders only when you accept them; in-person sales can be recorded too.How it works
- AvailableOwner insights and daily briefAsk about sales, stock and customers in plain language, and start the day with a short list of what needs attention.How it works
- AvailableSuggestions and approvalsGorZesk drafts restock suggestions, follow-ups and sales alerts; nothing is sent or acted on until an owner or admin approves it.How it works
- Available, with setupChannelsThe website widget plus WhatsApp, Messenger, Instagram, Telegram and email, each answered by the same grounded assistant.How it works
- AvailableAccess, privacy and securityOne Pinevon sign-in, business roles checked on the server, each business’s data kept apart, and nothing claimed that is not true.How it works
Availability
What is available today, and what is not
| Capability | Status | Plans |
|---|---|---|
| Customer answers from your catalog | Available | Every plan. Monthly AI reply limits: 4,500 during the free first month and on Pro, 25,000 on Business, by contract on Custom plans. When the free month or a plan ends without payment, AI replies stop and messages wait for your team. |
| Catalog and inventory | Available | Product limits: 2,000 on Pro and during the free first month, no limit on Business and Custom plans. |
| Conversations and team inbox | Available | Every plan. Team members: 5 on Pro and during the free first month, unlimited on Business, by contract on Custom plans. |
| Quotes, orders and sales | Available | Every plan. |
| Owner insights and daily brief | Available | Every plan. Owner questions count towards the monthly AI limit. |
| Suggestions and approvals | Available | Included in the free first month, Pro, Business and Custom plans. |
| Channels | Available, with setup | Free: the website widget and WhatsApp. The free first month and every paid plan: all channels. |
| Access, privacy and security | Available | Every plan. |
| Email campaigns | Built, sending not enabled | Consent-based campaigns exist in the dashboard, but sending is switched off until the sending setup is verified. |
| Public developer API | Not available | There is no public, documented API yet. |
| Custom workflow builder | Being explored | Chaining several steps together, with approval and audit intact. No date. |
| Payments and checkout | Not part of GorZesk | GorZesk records payment status; it never takes a payment. |
| Other store platforms | Planned | Shopify sync is built (read-only; not yet run with a live store). WooCommerce, Daraz and other platforms are not connected; they will be chosen by what customers ask for. |
The live pricing page is the source of truth for plans.
Guided tour
One customer question, from start to finish
Four steps on real captures of GorZesk's public demo. The shop, products and numbers are fictional.
Step 1 of 4
A shopper asks
A shopper asks the website widget about a desk lamp. GorZesk searches the catalog and replies; the product, price and stock beside the answer come straight from the records.
Try it
See it in action
An interactive example with sample data: a customer question, an owner question and an approval.
Illustration with example data. It is not a real store, customer or result.
Want the full walkthrough? Open GorZesk’s public demo.
The AI, explained
How the AI works, and where it stops
- Factual answers are retrieved from your catalog and order history first, then phrased by the model. The model is not asked to remember your prices.
- If the search finds nothing in your records that supports an answer, the assistant says it does not know and hands the conversation to a person.
- AI models are swappable underneath a single internal interface, so no single vendor is baked into the product.
- Actions with consequences are proposals that wait for a person by default. An owner can let low-risk follow-up messages send on their own; restock suggestions and alerts always wait.
- GorZesk does not claim to replace your judgment. It removes the digging.
Channels
Where your customers can reach it
The website widget works today. The other channels are built in and start working once you connect your own account for each.
- Website widgetIn useIn real use today. Install it with one script tag.
- WhatsAppConnect your accountWorks once you connect your own WhatsApp Business account. Meta approval applies.
- Facebook MessengerConnect your accountWorks once you connect your Facebook Page. Meta approval applies.
- Instagram DMConnect your accountWorks once you connect your Instagram business account. Meta approval applies.
- TelegramConnect your accountWorks once you connect a bot you create in Telegram.
- EmailConnect your accountWorks once your inbound address is set up.
Security and data
What protects your business data
- Each business is kept apart by a membership check on every request to GorZesk’s API.
- Passwords are handled by Supabase Auth; Pinevon never stores a raw password.
- Connections are encrypted in transit over HTTPS.
- Every AI action with real-world consequences requires human approval.
- Pinevon is small and early-stage and does not claim certifications or audits it does not have.
Pricing
Your first month is free, then choose a plan.
First month free with every feature, then Pro at $25 per month, Business at $100 per month, or a Custom plan. The live pricing page is the source of truth.
Pro
$25per month
For a business putting AI to work on its website and channels. Your first month is free; then 20% off the first paid month.
- Up to 5 team members
- 2,000 products
- 4,500 AI assistant replies a month
- All channels
- Automation suggestions with approvals
Business
$100per month
For high-volume businesses and larger teams. 30% off the first month.
- Unlimited team members and products
- 25,000 AI assistant replies a month
- Automation suggestions with approvals
- Priority support
Custom
Custom
For very large volume and custom terms.
- Volume and terms agreed per contract
- Written fair-use policy
Prices are current, not final, and the live pricing page is the source of truth if these ever differ. See live pricing
Questions
Frequently asked questions
Is my business data isolated from other businesses?
Yes. Every record belongs to one business, and every request to GorZesk’s API is checked for membership of that business before any data is read or changed.
What does the AI do when it does not know?
It says so and hands the conversation to a person. When your records do not have the answer, it never invents one.
Will the AI ever act without my approval?
No. Anything with real-world consequences is proposed and waits for your explicit approval.
How do I start?
Sign up, import a catalog from Excel or CSV, and go live. There is no migration project and no sales call is needed to try it.
Does GorZesk work in my country and currency?
Currency, language and country are configuration, so GorZesk is not tied to one market.
Where is GorZesk different from Pinevon?
Pinevon is the company and provides the account you sign in with. GorZesk is Pinevon’s product, with its own app and its own business data.
Keep going
Guides and related pages
- Getting started guide
- Release notes
- Industries GorZesk fits
- Trust Center
- Customers and pilots
- Help center
Page version 1.0, updated 2026-11-02.
Try GorZesk on your own catalog.
Every feature for one month. No card and no sales call needed.