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  3. Channels
Available, with setup

GorZesk capability

Channels

Customers ask where they already are. GorZesk meets them on your website and on the messaging channels you connect with your own accounts.

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GorZesk · Channels
  • Website widgetIn use
  • WhatsAppConnect your account
  • Facebook MessengerConnect your account
  • Instagram DMConnect your account
  • TelegramConnect your account
  • EmailConnect your account
Illustration with made-up data, not a screenshot. A channel list: the website widget in use, and WhatsApp, Messenger, Instagram, Telegram and email each waiting to be connected with the business’s own account.

Why it matters

The problem it solves

  • Customers message on whatever app suits them, and each app is another inbox.

How it works in GorZesk

Step by step

  1. 1Step 1: Install the website widgetBrand it (name, welcome message, colour, position) and paste one script tag. GorZesk detects the install when it first loads on a live page.
  2. 2Step 2: Connect a channelEnter the IDs and access token from your own provider account under Channels.
  3. 3Step 3: Answer everywhereThe same grounded assistant answers on each channel, and conversations land in the shared inbox.
Channel status and what each needs
ChannelStatusWhat you need
Website widgetIn real useA website where you can add one script tag
WhatsAppConnect your accountA Meta business account and a verified WhatsApp Business number
Facebook MessengerConnect your accountA Meta app and a Facebook Page
Instagram DMConnect your accountA Meta app and an Instagram business account
TelegramConnect your accountA bot created with @BotFather (free, no review)
EmailConnect your accountAn inbound address GorZesk creates for your business

Before you start

What you need, and who can use it

What you need
  • Your own provider accounts for any channel beyond the website. GorZesk cannot create or verify them for you.
Plans
Free: the website widget and WhatsApp. The free first month and every paid plan: all channels. Compare plans
Who can use it
Owners and admins connect and disconnect channels.

Limits

What it does not do

  • Only the website widget is in real use today; the other connectors work once you connect your own account and have not yet been proven with customers.
  • Meta platforms require their own app review and business verification.
  • Provider names are shown to describe connections; they do not imply a partnership or certification.

Learn and get help

Set it up with guides and answers

Guides

  • Connect a messaging channel
  • Brand and install the widget

Help articles

  • Channels and integrations 14 articles
  • AI assistant and widget 15 articles

Related

Works together with

  • Customer answers from your catalogAn assistant that answers shoppers from your real products, prices and stock, and hands off when your records do not have the answer.Read more
  • Conversations and team inboxEvery customer conversation in one shared inbox, with filters, assignment and replies that reach the customer on their channel.Read more
  • Access, privacy and securityOne Pinevon sign-in, business roles checked on the server, each business’s data kept apart, and nothing claimed that is not true.Read more

All GorZesk capabilities

Try it on your own catalog.

Your first month is free, with every feature and no card.

Get your free month Talk to us
Pinevon

AI technology for modern businesses. GorZesk, our first product, grounds every answer in a business's real data — never a guess.

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