Pinevon account

Articles in Pinevon account

• How do I create a Pinevon account?Go to account.pinevon.com, choose Sign up, enter your details and verify your email address. One account works for Pinevon and GorZesk.
• What are the password requirements?At least 6 characters including a lowercase letter, an uppercase letter, a digit and a symbol. The form shows each rule as you type.
• How do I log in to my account?Go to account.pinevon.com/login and sign in with your email and password, Google, GitHub or Facebook, or with a passkey if you have added one.
• Can I sign in with Google, GitHub or Facebook?Yes. Use the buttons on the login or sign-up page. To connect one to an existing account, sign in with it once using the same email address and it is linked automatically.
• How do I update my profile?Open Settings → Profile to change the information used across Pinevon and every product built on it.
• How do I change my language?Use the language selector in the site header. Your choice is remembered, and saved to your account when you are signed in.
• Which languages does Pinevon support?The public site and account support several languages. Long documents such as the legal pages are fully available in English and Bangla, and other languages show the English text with a notice.
• How do I verify my email address?Open the verification email we sent when you signed up and follow the link. If it did not arrive, check spam and request a new one from the login page.
• How do I change my email address?Contact support from the account’s current address and we will help. Changing the sign-in email is a security-sensitive action.
• How do I manage notifications?Open Settings → Notifications to choose email and push for account alerts, support replies, product updates and event reminders, and to set quiet hours. Security alerts are always on.
• What are security alerts?Notices about sign-ins from a new device and password or security changes. They cannot be turned off.
• How do I deactivate my account?In Settings → Danger zone choose Deactivate. It hides your account and signs you out everywhere; sign in again any time to reactivate it.
• How do I permanently delete my account?In Settings → Danger zone choose Delete and confirm. This permanently removes your Pinevon account. GorZesk business data is separate; contact us if you also want it deleted.
• How do I download my data?In Settings → Privacy & data choose Export my data to download a copy of the account and profile data Pinevon holds about you.
• Why does my account say it was suspended?Accounts can be restricted for security or policy reasons. The account-banned page explains and lets you request a review.

Not here? Ask the team and a person will follow up, usually within one to two business days.