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AI assistant and widget

What does grounded AI mean?

Short answer

It means the assistant answers only from your business’s real data (catalog, stock, orders) rather than from general knowledge or guesses.

Category: AI assistant and widget · Last updated 25 September 2026

Related questions

  • How does the GorZesk customer assistant work?
  • What do conversation statuses mean?
  • Why did the assistant give a wrong or incomplete answer?
  • How do I keep my catalog accurate for the AI?
  • Can customers send voice messages?
  • Can I change the widget position?

More in AI assistant and widget

Learn more

  • How GorZesk uses business records to answer questionsGuide
  • Test your assistant before customers doGuide

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