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  2. AI on WhatsApp, Messenger and Telegram

Messaging and social

AI on WhatsApp, Messenger and Telegram

How an AI assistant works on messaging channels, and what you need to connect them.
On this page
  1. The short answer
  2. What GorZesk does about it
  3. Limits to know
  4. Common questions

The short answer

Customers already message businesses on apps like WhatsApp, Messenger, Instagram and Telegram. An AI assistant can answer there with the same catalog knowledge as your website.

What GorZesk does about it

GorZesk supports a website widget plus Messenger, WhatsApp, Instagram, Telegram and email connectors. Each works once you connect your own provider account, and every message lands in the same Conversations inbox.

Step-by-step guide

Limits to know

  • Each provider has its own approval requirements. For example, WhatsApp needs a verified business account and Meta business verification. GorZesk does not bypass them.

Common questions

Do I need my own accounts?

Yes. You connect your own provider account for each channel.

Does GorZesk post to social media?

No. GorZesk answers customer messages; it does not schedule or publish social posts.

Related topics

  • AI assistantsAI chatbot for your website: how it worksHow a website chatbot answers visitors from your real catalog, and what to check before you turn one on.Read
  • Customer supportAI customer support: what it can and cannot doHow AI handles repetitive support questions, and why human hand-off matters.Read

Last updated 2026-09-25. Something unclear or wrong? Tell us.

On this page

  1. The short answer
  2. What GorZesk does about it
  3. Limits to know
  4. Common questions

Related topics

  • AI chatbot for your website: how it works
  • AI customer support: what it can and cannot do

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