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  3. Why did my file fail to read?

Import and export

Why did my file fail to read?

Short answer

The file may be corrupted, password-protected or in an unsupported format. Save it again as CSV or .xlsx and retry.

Category: Import and export · Last updated 25 September 2026

Related questions

  • Why did connecting a channel fail?
  • Is there a file size limit for imports?
  • What file types can I import?
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More in Import and export

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