Learning path
Business knowledge and search
Make your catalog something an AI can answer from.
About 5 minutes4 resources, read in orderBest for owners and catalog managers
- What this path is for
- You will be able to keep a catalog the assistant can answer from reliably, including stock, prices and product details.
- Before you start
- A few products in GorZesk.
The path, step by step
- 1Guide · Beginner · 2 minHow GorZesk uses business records to answer questionsWhat happens between a customer’s question and GorZesk’s reply, and what happens when your records do not have the answer.
- 2Best practice · Intermediate · 1 minWrite catalog content the AI can usePlain, specific descriptions produce better answers.
- 3Best practice · Beginner · 1 minKeep stock and prices accurateA routine that keeps answers trustworthy.
- 4Tutorial · Intermediate · 1 minUse attributes and compatibility rulesLet GorZesk check whether two products fit together, deterministically.
Reading paths do not track progress and need no account. The learning paths by level remember completed lessons on this browser.
Next pathCustomer support with GorZeskAnswer customers, hand off well and meet them on their channels.Quick answers in Support
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