Industries
Online stores and marketplaces
Any business selling a product catalog online.
The challenge
What makes this industry hard
- 01
Pre-sales questions arrive at all hours.
- 02
Support inboxes across several channels.
- 03
Catalog and orders in different systems.
How GorZesk could help
Capabilities that apply
Only general GorZesk capabilities that exist today. GorZesk has no industry-specific modules.
- Website chat widget
- Catalog import
- Owner Q&A
- Messaging channels you connect
Illustrative example
What this looks like
How the product is designed to work, told as a short scenario. Examples, not customer accounts.
Embed the assistant on your storefront and let it answer catalog questions.
Appropriate AI use
Where AI helps, and where it stays out
Where it helps
- Embed the assistant on your storefront.
- Answer on messaging channels you connect.
- Hand off to a person when unsure.
Where it stays out
- It answers only from your catalog and records, never from general knowledge about your products.
- When the data does not support an answer, it says it does not know and hands off to a person.
- Anything with real-world consequences waits for your approval.
Limits
What GorZesk does not do
- GorZesk is a catalog-and-orders product. It does not include industry-specific modules (for example prescriptions, table booking or shipping-carrier integrations) unless they are listed on the product page.
- GorZesk does not replace your storefront or payment checkout.
Integrations
How it connects
Your website widget and the messaging channels you connect (Messenger, WhatsApp, Instagram, Telegram, email), plus CSV and Excel import. No other third-party integrations are built in today.
Security considerations
Read this before you put data in
GorZesk isolates each business’s data with an API-layer membership check on every request, validates uploads, and keeps AI answers inside your own data. GorZesk does not hold SOC 2, ISO 27001, HIPAA or PCI certification, and nothing on this page should be read as a compliance claim for your industry. Check your own regulatory requirements before putting sensitive data in any tool. Security and data
Learn and get help
Set it up with guides and answers
- Getting started with GorZeskA reading path from an empty account to a working assistant.
- Import your catalog from a spreadsheetCSV or Excel, with a preview and a sample file.
- Catalog and products helpVariants, attributes, photos and product limits.
- Plans and billing helpThe free first month and the Pro, Business and Custom plans.
Try it on your own catalog.
Your first month is free, with every feature and no card.