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Best practice

How to evaluate an AI tool for your business

Questions to ask any vendor, including us.
Intermediate1 min readPart of AI for business
On this page
  1. Ask these questions
  2. Run your own test
  3. Beware

Ask these questions

  • Where do answers come from, and can I see the source?
  • What happens when it does not know?
  • Can it take actions, and who approves them?
  • What data is sent to which providers?
  • What does it cost per month, and what happens at the limit?
  • What certifications does the vendor actually hold?

Run your own test

Write twenty real questions from your own customers, including some it should not be able to answer. Score the answers. Repeat after any change.

Beware

  • Demos on the vendor’s data rather than yours.
  • Claims of perfect accuracy or 100% safety.
  • No way to turn features off.

Part of: AI for business

Next recommendedCosts and limits of AI features

Related

  • ConceptCosts and limits of AI featuresHow AI usage is measured and capped in GorZesk.Read
  • Best practicePrivacy basics when using AIWhat to share, what to keep out, and what to ask providers.Read

Last updated 2026-09-25. Something unclear or wrong? Tell us.

On this page

  1. Ask these questions
  2. Run your own test
  3. Beware

Related

  • Costs and limits of AI features
  • Privacy basics when using AI
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