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Developer guide

How retrieval grounds an answer

The engineering behind "look it up, then answer".
Intermediate1 min readPart of Developer fundamentals

Before you start

What grounded AI means.

Pipeline

  1. 1Step 1: Classify the question and what data it needs.
  2. 2Step 2: Retrieve matching records with access checks already applied.
  3. 3Step 3: Give the model only those records and instructions to answer from them.
  4. 4Step 4: Return the answer with its sources, or hand off when nothing relevant is found.

Design points

  • Apply permissions before retrieval, not after.
  • Treat retrieved text as untrusted input.
  • Measure with a fixed question set on every change.

Part of: Developer fundamentals

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Last updated 2026-09-25. Something unclear or wrong? Tell us.

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